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While Website Software ebusiness solution business websites are easy to use, you can rest assured that there is a team of customer support representatives available to help you with all of your questions.
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Free Support
We provide you with several support options:
Online Help Text - 24 Hour E-mail - Live Online Chat - Live Phone Representative
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Phone Support
Free, unlimited telephone support is available at 208.356.6887. Customer support hours are Monday through Friday, 8am to 5pm, and Saturdays and Sundays closed. All times are Mountain Standard Time. Long distance phone charges may apply.
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E-mail Support
Support is available via via email and will be answered within 24 hours except on Sundays. Support now includes live online chat. Email support at support@eznettools.net.
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Priority Support
Priority Support via telephone is available for urgent matters 24 hours a day, 7 days a week. Priority Support is offered on a pay-per-call basis. The cost is $1.00 per minute with a 10-minute minimum.
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EZ-Net University
EZ-Net University provides an ebusiness solution training in how to develop web pages using the Website Software tools. In addition, on-line courses will be provided to help you develop ancillary skills helpful in using the tools, such as how to prepare photos for the web.
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EZ-Net Advantage
EZ-Net Advantage offers our members updates on what is new and improved with the Website Software system. Tricks and tips are also available through this online newsletter. Past issues are archived to help you learn even more about the best ways to use the Website Software tools.
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Full Service Package Service
Our full service ebusiness solution customers enjoy an additional level of support. We provide a direct contact person who will be able to make changes in accordance to the established maintenance agreement.
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